Seller Guide
Account Activation
From November 7, 2026, every Qxel account must be activated to upload products and make sales. Activation takes three steps: billing, payments, and number verification.
From November 7, 2026, all accounts are required to activate their account before they can make sales or upload products. This keeps Qxel secure, legally compliant, and trusted by creators and buyers alike.
Activation is a three-step process and takes less than 3 minutes:
- Billing
- Payments
- Number verification
Uploading products and other Creator features only work after activation.
1. Billing#
Add your billing information in Settings → Billing:
- Address
- City / District
- State
- Country
- Six-digit PIN code
You can change these later, but make sure they are accurate.
2. Payments#
Add your payment details in Settings → Payments. These records tell us where to send your funds.
You can add either of the following:
- UPI ID: UPI IDs from apps like Fampay are supported. Creators under 18 can use a Fampay UPI ID with their parents' consent.
- Bank account: bank account number, IFSC code, and bank name.
Also provide your legal name. If you're an individual, enter your own name. If you're using Qxel for a business, enter your business name.
GST is mandatory only for those who are liable to register for it.
3. Number verification#
Verify your mobile number in Settings with the OTP sent on WhatsApp. A verified number cannot be changed later.
Your number also acts as a safety net for payouts. If a payout fails because of a mistake in your payment details, for example an email address entered in the UPI ID field, an invalid UPI ID, or a bank name that doesn't match the IFSC code, we may send the amount to your number through our payment gateway. It may then be credited to your registered UPI account or bank.
Next steps#
Need help? Contact [email protected].