Docs

Buyer Guide

Account and Security

Manage your Qxel account as a buyer: sign in, reset your password, update details, delete your account, and how your data is protected.

One account for buying and selling#

Qxel does not separate buyer and seller accounts. The same account can buy products and sell them.

Sign in#

Sign in to your Dashboard with your email to view your purchases. See My Purchases.

Forgot your password?#

Use the Forgot Password page to reset it.

Update your details#

Go to Settings in your Dashboard to update your profile and account information.

Delete your account#

You can delete your account from Settings. Deletion is immediate and cannot be undone. Your products and content are permanently removed, and a deleted account cannot be recovered. Read Settings before you do this.

How your data is protected#

  • Data is sent over SSL-encrypted connections.
  • Files and personal information are stored securely.
  • Payments are processed by Cashfree Payments.
  • We share information only as needed to process transactions, meet legal requirements, and run the platform.

Read the full Privacy Policy.

Website not working?#

Clear your browser cache, try another browser, check your connection, and disable extensions temporarily. If it still fails, email [email protected] with your browser details and any error message.

Last updated 3 Nov 2026Need help? [email protected]