Email us, or if you already have an account, open a ticket from your dashboard.
For existing users. Tickets are tracked and get a reference ID.
Up to 3 days
Busy periods can push this longer. Tickets are usually answered before emails.
Include details
Order ID, screenshots, and what you already tried. Saves a round trip.
Seller support
For account, listing, or payout issues, put “Seller:” in the subject line.