Important Update: Changes to Payment Collection & Tax Handling
Effective November 6, 2026
Starting November 6, there will be a major change in how we collect and process payments. Due to legal and regulatory obligations, these changes are being implemented with immediate effect.
What's Changing?#
Previously:
Buyers were responsible for paying the payment gateway charges and platform GST.
Effective November 6:
We will directly deduct the following from sellers:
- Platform GST
- Payment Gateway Charges
- Any other applicable taxes
These deductions will be reflected in your settlements.
TCS Refunds & Adjustments#
As part of this change, we will also be making the following adjustments:
- Unregistered Sellers: We will refund all TCS collected from unregistered sellers.
- Registered Sellers: We will credit back the additional 0.5% TCS where 1% was mistakenly collected instead of the applicable 0.5%.
Want to Receive Your Refund Directly?#
If you would like to receive the applicable refund amount directly into your UPI ID or Bank Account, please contact our support team:
We appreciate your cooperation and understanding as we implement these changes to ensure compliance with applicable legal and tax requirements.